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Discussion topic: Mini box not working

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This message was authored by Bealeyboy21 This message was authored by: Bealeyboy21

Mini box not working

My mini box has a solid amber light and the TV shows "No Signal". Nothing works, although my main Sky Q is working 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Mini box not working

Posted by a Superuser, not a Sky employee. Find out more

@Bealeyboy21 
A message displaying ”no signal” tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.



▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by oldfella This message was authored by: oldfella

Re: Mini box not working

Posted by a Superuser, not a Sky employee. Find out more

@Bealeyboy21 wrote:

My mini box has a solid amber light and the TV shows "No Signal". Nothing works, although my main Sky Q is working 


Hi @Bealeyboy21 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

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