Mini box not working

[Shakonthala]

My mini box has stopped working. It was fine last night,  but when i tried now,  the red light is constantly on, did a reset on the main box,  switched the mini box off at mains,  pressed the reset button and still doesn't work. The light doesn't turn at all. My tv keeps showing no signal

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @Shakonthala . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks