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Discussion topic: Mini-box not working Error code MR102

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This message was authored by: Atomo1

Mini-box not working Error code MR102

Cannot get mini-box to connect. Have tried re-booting modem, sky box and sky mini-box

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This message was authored by: oldfella

Re: Mini-box not working Error code MR102

Posted by a Superuser, not a Sky employee. Find out more

@Atomo1 wrote:

Cannot get mini-box to connect. Have tried re-booting modem, sky box and sky mini-box


Hi @Atomo1 

Try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.

Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.

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