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Discussion topic: Mini box keeps saying no signal

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This message was authored by: Ajackforever

Mini box keeps saying no signal

I have to turn the mini box off at the mains all the time to try and get it back on but it doesn't always work 

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This message was authored by: Laing1

Re: Mini box keeps saying no signal

Posted by a Superuser, not a Sky employee. Find out more

@Ajackforever wrote:

I have to turn the mini box off at the mains all the time to try and get it back on but it doesn't always work 


@Ajackforever Have you tried rebooting your main Q box first ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting the mini 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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