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Discussion topic: Mini Box keeps losing Broadband

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This message was authored by: IanBPictures

Mini Box keeps losing Broadband

The mini box from my Sky Q keeps losing its broadband connection. The Sky router is working fine, and the main Q box is working. I reconnected tge mini box to thecrouter last night, but went to watch tv this afternoon only to find it had dropped off again. 

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This message was authored by: Laing1

Re: Mini Box keeps losing Broadband

Posted by a Superuser, not a Sky employee. Find out more

@IanBPictures wrote:

The mini box from my Sky Q keeps losing its broadband connection. The Sky router is working fine, and the main Q box is working. I reconnected tge mini box to thecrouter last night, but went to watch tv this afternoon only to find it had dropped off again. 


@IanBPictures what router do you have black or white 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
This message was authored by: DenisHasDoneIt

Re: Mini Box keeps losing Broadband

Same here, as of early evening Sept 5th, mini box keeps stuttering and blank screen with same message

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