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This message was authored by: Doug102

Min box not working

To get my mini box back working 


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This message was authored by: Laing1 Answer

Re: Min box not working

Posted by a Superuser, not a Sky employee. Find out more

@Doug102 wrote:

To get my mini box back working 


@Doug102 If you have not done so the first thing to try is rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then reboot your mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

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This message was authored by: Daniel0210

Re: Min box not working

Posted by a Superuser, not a Sky employee. Find out more

@Doug102 

In what way isn't it working? Any on screen error message? What have you tried so far (ie a reboot)?


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Laing1 Answer

Re: Min box not working

Posted by a Superuser, not a Sky employee. Find out more

@Doug102 wrote:

To get my mini box back working 


@Doug102 If you have not done so the first thing to try is rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then reboot your mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

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