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Discussion topic: Message on sky Q

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William441
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This message was authored by William441 This message was authored by: William441

Message on sky Q

‎11 Sep 2024 05:31 PM

Why have a mezsage on screen saying my sccount will be closed in october?

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MightyQuinn
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Superuser
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Message on sky Q

‎11 Sep 2024 05:37 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @William441   Photo please.

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xenon81
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Re: Message on sky Q

‎11 Sep 2024 05:44 PM

You might get this message if Sky think you have an SD only box.  SD boxes will no longer receive most subscription channels from October and Sky will cancel any accounts linked to them.

 

It's unusual for them not to know someone has Sky Q but must have happened in your case, just contact them to make them aware that you have Sky Q so you don't get cut off.

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