Discussion topic: Maximum mini box limit
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Message posted on 20 Apr 2023 12:11 PM
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Maximum mini box limit
as per the title, i have seen mentioned the limit is with a 2tb q box only 2 minis can be watched at the same time ( ie q box+2 minis so 3 tv's ) but i found the below on the sky website saying 4? is the sky website wrong or have they changed the limits
Concurrent streaming
- Sky Go and Sky Go Extra customers can stream on two devices at a time.
- Sky Q Multiscreen and Sky Glass/Sky Stream Whole Home customers can stream on four devices at a time.
Increasing concurrency (Sky Q only)
If your device is connected to Sky Q, it'll assume the concurrent streaming limits for Sky Q, i.e. two. To increase it, disconnect your device from your Sky Q box so that it can use your home WiFi connection: in Sky Go, go to Settings and select Disconnect from Sky Q.
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All Replies
Message posted on 20 Apr 2023 12:24 PM
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Re: Maximum mini box limit
The bit you have quoted there applies to Sky Go on your devices only and not to a Sky Q mini box.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 20 Apr 2023 12:37 PM
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Re: Maximum mini box limit
In addition to that posted by @caesarome ~
you can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.
The original 1TB (non-UHD) Sky Q box only allows one mini to be in use. All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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