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Discussion topic: Maximum mini box limit

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This message was authored by peter+t20 This message was authored by: peter+t20

Maximum mini box limit

as per the title, i have seen mentioned the limit is with a 2tb q box only 2 minis can be watched at the same time ( ie q box+2 minis so 3 tv's ) but i found the below on the sky website saying 4? is the sky website wrong or have they changed the limits

Concurrent streaming

  • Sky Go and Sky Go Extra customers can stream on two devices at a time.
  • Sky Q Multiscreen and Sky Glass/Sky Stream Whole Home customers can stream on four devices at a time.

Increasing concurrency (Sky Q only)

If your device is connected to Sky Q, it'll assume the concurrent streaming limits for Sky Q, i.e. two. To increase it, disconnect your device from your Sky Q box so that it can use your home WiFi connection: in Sky Go, go to Settings and select Disconnect from Sky Q.

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This message was authored by caesarome This message was authored by: caesarome

Re: Maximum mini box limit

Posted by a Superuser, not a Sky employee. Find out more

The bit you have quoted there applies to Sky Go on your devices only and not to a Sky Q mini box.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Maximum mini box limit

Posted by a Superuser, not a Sky employee. Find out more

@peter+t20 

In addition to that posted by @caesarome ~
you can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.
The original 1TB (non-UHD) Sky Q box only allows one mini to be in use. All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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