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Discussion topic: Main sky q box keeps pixelating

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This message was authored by Daveaspi01 This message was authored by: Daveaspi01

Main sky q box keeps pixelating

Main sky q book keeps on pixelating  when viewing and started making  unusual noises 

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This message was authored by stereohaven This message was authored by: stereohaven

Re: Main sky q box keeps pixelating

Posted by a Superuser, not a Sky employee. Find out more

@Daveaspi01 

 

Most simple faults are fixed with a full power off. Unplug your Q box for 5 minutes, power it back up and check if the problem still exists.

 

If it does and this is on live channels, you may need to request an engineer visit.

 

If you are referring to watching apps, there is already a long thread on these issues that Sky are looking to resolve.

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