Main sky box continuously buzzing

[KarenGle]

Main sky box continually  buzzing

[KarenGle]

Main sky box continually making a buzzing sound

[oldfella]

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@KarenGle wrote:

Main sky box continually making a buzzing sound

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No need to post twice @KarenGle 

Edit

that 3 posts now.

I have removed your latest post 

Have you tried rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

[KarenGle]

Yes. We turn it off at night because of the noise but still the same next day. 

One sky operator  said it was the motor running but never had this problem before.

[oldfella]

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@KarenGle wrote:

Yes. We turn it off at night because of the noise but still the same next day. 

One sky operator  said it was the motor running but never had this problem before.

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Probably best to contact for an Engineer to check your box @KarenGle 

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

[KarenGle · Accepted solution]

Actually  on phone now. Saying 40mins wait . They have just answered. Sending me a new box. Yesssss!