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Discussion topic: Main box wifi and mini box

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This message was authored by Alexdvr This message was authored by: Alexdvr

Main box wifi and mini box

I am having problems with connectivity to my network! I am putting my WiFi password in at least 6/8 times a day! and I have found that when I connect my minibox upstairs to the Q box that's when the connection fails downstairs but upstairs is fine and the other way around. i have done a complete power down on all units including my BT router and booster. WiFi is strong on other items around the house

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Main box wifi and mini box

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Addie15 This message was authored by: Addie15

Re: Main box wifi and mini box

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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