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This message was authored by: seren75

MYSKY_1998

I'm trying to install discovery + from the sky shop but I keep getting MYSKY_1998. Is there a cure?


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This message was authored by: oldfella Answer

Re: MYSKY_1998

Posted by a Superuser, not a Sky employee. Find out more

@seren75 wrote:

I'm trying to install discovery + from the sky shop but I keep getting MYSKY_1998. Is there a cure?


Hi @seren75 

First thing to do is a Software Update to make sure the box is on the latest Software.
Home - settings - System info - Highlght Software version and then select Setup and then select Update this box with latest Software.

See following link for Software versions and how to check and update.
https://www.sky.com/help/articles/updating-sky-box-software

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This message was authored by: oldfella Answer

Re: MYSKY_1998

Posted by a Superuser, not a Sky employee. Find out more

@seren75 wrote:

I'm trying to install discovery + from the sky shop but I keep getting MYSKY_1998. Is there a cure?


Hi @seren75 

First thing to do is a Software Update to make sure the box is on the latest Software.
Home - settings - System info - Highlght Software version and then select Setup and then select Update this box with latest Software.

See following link for Software versions and how to check and update.
https://www.sky.com/help/articles/updating-sky-box-software

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This message was authored by: seren75

Re: MYSKY_1998

Thanks. It seems to be working now. 

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