This discussion topic has been answered Discussion topic: MYSKY_1998
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Message posted on 09 Nov 2023 03:42 PM
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I'm trying to install discovery + from the sky shop but I keep getting MYSKY_1998. Is there a cure?
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Message posted on 09 Nov 2023 03:56 PM
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@seren75 wrote:
I'm trying to install discovery + from the sky shop but I keep getting MYSKY_1998. Is there a cure?
Hi @seren75
First thing to do is a Software Update to make sure the box is on the latest Software.
Home - settings - System info - Highlght Software version and then select Setup and then select Update this box with latest Software.
See following link for Software versions and how to check and update.
https://www.sky.com/help/articles/updating-sky-box-software
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Message posted on 09 Nov 2023 03:56 PM
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@seren75 wrote:
I'm trying to install discovery + from the sky shop but I keep getting MYSKY_1998. Is there a cure?
Hi @seren75
First thing to do is a Software Update to make sure the box is on the latest Software.
Home - settings - System info - Highlght Software version and then select Setup and then select Update this box with latest Software.
See following link for Software versions and how to check and update.
https://www.sky.com/help/articles/updating-sky-box-software
Message posted on 10 Nov 2023 07:16 AM
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Re: MYSKY_1998
Thanks. It seems to be working now.
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