Lost signal

[NigelMay]

Located in LE15 and we lost out satellite signal earlier this evening?

anybody now os any issues?

[Daniel0210]

@NigelMay 

It will be a problem with your own set up, not nationally. 

A message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.

Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

[NigelMay]

Thanks , ciecked all out connections seem ok, it's odd as it just dropped out around 8.30 mid way through a recording when we where out.

I guess I will need to arrange a Sky engineer 

[Anonymous]

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@NigelMay wrote:

Thanks , ciecked all out connections seem ok, it's odd as it just dropped out around 8.30 mid way through a recording when we where out.

I guess I will need to arrange a Sky engineer 

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Is it still out? If so, what channel(s) are affected?

[NigelMay]

Unfortunately all channels, rebooted box again this morning but it still says no satellite signal