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Discussion topic: Lost channel

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Gteen
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This message was authored by Gteen This message was authored by: Gteen

Lost channel

‎18 Nov 2024 11:17 AM

STV channel has disappeared. Just a blue screen and a message saying - this channel is currently affected by a problem with your satellite signal. I've rebooted but no resolution. I can access STV via the STV PLAYER app. but it a nuisance.

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PandJ2020
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Superuser
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Re: Lost channel

‎18 Nov 2024 11:24 AM - last edited: ‎18 Nov 2024 11:24 AM

Posted by a Superuser, not a Sky employee. Find out more
@Gteen wrote:

STV channel has disappeared. Just a blue screen and a message saying - this channel is currently affected by a problem with your satellite signal. I've rebooted but no resolution. I can access STV via the STV PLAYER app. but it a nuisance.

The most likely explanation is your dish slightly out of alignment.  Follow this: https://www.sky.com/help/articles/sky-tv-no-satellite-signal

I am just another Sky customer and my views are my own even if you don't like the answers
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