Loss of tv guide - no satellite signal

[RogerL]

Question - how to resolve tv guide not loading and message says - No satellite signal. So far tried : reset box and switch off box at wall for 10 mins and plug back in and restart. Issue not resolved - I suspect LNB on satellite dish may have failed? 

[Invisiblename]

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@RogerL wrote:

Question - how to resolve tv guide not loading and message says - No satellite signal. So far tried : reset box and switch off box at wall for 10 mins and plug back in and restart. Issue not resolved - I suspect LNB on satellite dish may have failed? 

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Have you checked the connections from the dish to the Sky Q box haven't come loose?