26 Sep 2024 07:21 PM
Hi
Looking for some help for this very annoying problem.
I have sky q had the box for years and a lg tv had it for 3 years aswell all worked fine till about a month ago. When fast forwarding anything the tv switches off then comes straight back on.
I don't know if it's a sky problem or a tv problem or what's going on.
I have a sound bar so I can hear sky is still working through it and I have to pause and rewind whatever I've missed while tv switches back on.
Has anyone else had this problem and know of any solutions
Thanks for reading any help will be greatly appreciated
26 Sep 2024 07:51 PM
Posted by a Superuser, not a Sky employee. Find out more
@Rebecca1908 wrote:
Hi
Looking for some help for this very annoying problem.
I have sky q had the box for years and a lg tv had it for 3 years aswell all worked fine till about a month ago. When fast forwarding anything the tv switches off then comes straight back on.
I don't know if it's a sky problem or a tv problem or what's going on.
I have a sound bar so I can hear sky is still working through it and I have to pause and rewind whatever I've missed while tv switches back on.
Has anyone else had this problem and know of any solutions
Thanks for reading any help will be greatly appreciated
Hi @Rebecca1908
Try rebooting your LG television. See if that does anything for your issue.
Disconnect the power lead for 30 secs and the reconnect to reboot.
26 Sep 2024 07:52 PM
Thanks I will try that and hope it helps 😊
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