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This discussion topic has been answered Discussion topic: Latest Sky Q software version

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This message was authored by: Chodley

Re: Latest Sky Q software version

Posted by a Superuser, not a Sky employee. Find out more

@JohnScottUK wrote:

My box is on Q300 and it keeps switching off and freezing. The record light comes on when that happens. Not solution is to power off and on at the wall. But after a while it freezes again


Try updating it. Should be able to get Q310

This message was authored by: xenon81

Re: Latest Sky Q software version

Q31 isn't available for manual update yet. 

This message was authored by: Chodley

Re: Latest Sky Q software version

Posted by a Superuser, not a Sky employee. Find out more

@xenon81 wrote:

Q31 isn't available for manual update yet. 


Ah thanks - that's galling

This message was authored by: Bfcpete1

Re: Latest Sky Q software version

What is the latest software version number that is bug free? 

This message was authored by: Chodley

Re: Latest Sky Q software version

Posted by a Superuser, not a Sky employee. Find out more

@Bfcpete1 wrote:

What is the latest software version number that is bug free? 


You don't get to choose which version you install.

This message was authored by: Bfcpete1

Re: Latest Sky Q software version

I have updated my software a couple of times and it is

Q300.000.06.00L (5yzv4ns)

Is that correct? 

This message was authored by: lettice

Re: Latest Sky Q software version

Posted by a Superuser, not a Sky employee. Find out more

@Bfcpete1 wrote:

I have updated my software a couple of times and it is

Q300.000.06.00L (5yzv4ns)

Is that correct? 


That is the latest version available to download.

 

As above, you cannot force a later version than is made available to you.

Sky release any new versions in batches over about a period of a month to customers., so if you see a new  release mentioned, you may not get it to your Sky Q boxes until sometime later in that period. 

This page is kept up to date and shows the latest available Sky Q release.

https://www.sky.com/help/articles/sky-software-updates

 

 

 

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This message was authored by: xenon81

Re: Latest Sky Q software version


@Bfcpete1 wrote:

I have updated my software a couple of times and it is

Q300.000.06.00L (5yzv4ns)

Is that correct? 


That is the current downloadable version. There is a newer version (Q310) which is being rolled out now, but as mentioned above it is done in batches and you can not yet manually update to it. Your box will automatically update when it becomes available for you. 

This message was authored by: HOWARDWWW

Re: Latest Sky Q software version

Does anyone know what the Q31  update will offer in terms of new or improved services, fixes to longstanding problems, etc?

This message was authored by: Invisiblename

Re: Latest Sky Q software version

Posted by a Superuser, not a Sky employee. Find out more

@HOWARDWWW wrote:

Does anyone know what the Q31  update will offer in terms of new or improved services, fixes to longstanding problems, etc?


😂

I am just another Sky customer!
This message was authored by: Chodley

Re: Latest Sky Q software version

Posted by a Superuser, not a Sky employee. Find out more

@HOWARDWWW wrote:

Does anyone know what the Q31  update will offer in terms of new or improved services, fixes to longstanding problems, etc?


Minor fixes I think

This message was authored by: welshguy2017

Re: Latest Sky Q software version

Youtube is still as dreadful as ever.

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