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This discussion topic has been answered Discussion topic: Kids HD

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This message was authored by: gk1231

Kids HD

I have signature + sky sports HD and kids pack. I dont have the full HD pack add on. Normally i only watch sky sports or the terrestrial channels which are in HD anyway so didnt see the point. However when trying to play some catch up programs on kids channels they wouldnt work because i dont have HD i think, surely they cant sell me a pack (the kids pack) and then tell me i cant play the shows in that pack unless i get the HD pack... or am i misunderstanding?


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This message was authored by: Laing1 Answer

Re: Kids HD

Posted by a Superuser, not a Sky employee. Find out more

@gk1231 wrote:

It just wouldn't let me download until I signed up for the HD 2 month trial. 


@gk1231 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD

The default download setting is HD so try changing the format to download in SD

you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.


I may be a Sky Superuser but I am still just a Sky customer

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This message was authored by: xenon81

Re: Kids HD

No, that's correct. You need the HD pack to watch the HD kids channels, just as you need the HD pack to view Sky Signature channels in HD. Most channels that require the HD pack still have SD versions available and you can also download programmes from catch-up in SD and watch them that way.

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This message was authored by: gk1231

Re: Kids HD

It just wouldn't let me download until I signed up for the HD 2 month trial. 

This message was authored by: Laing1 Answer

Re: Kids HD

Posted by a Superuser, not a Sky employee. Find out more

@gk1231 wrote:

It just wouldn't let me download until I signed up for the HD 2 month trial. 


@gk1231 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD

The default download setting is HD so try changing the format to download in SD

you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

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This message was authored by: gk1231

Re: Kids HD

So I have to change that setting every time I want to download the f1 in HD and then back again if I want stream a kids program. 

This message was authored by: MightyQuinn

Re: Kids HD

Posted by a Superuser, not a Sky employee. Find out more

@gk1231 wrote:

So I have to change that setting every time I want to download the f1 in HD and then back again if I want stream a kids program. 


Hi @gk1231   Or you could select All formats and choose SD before you download a programme. It is really a question of what you download the most, kids programmes or F1 (are you sure that Sky F1 is even available in SD?).

This message was authored by: mr.tickle

Re: Kids HD

Posted by a Superuser, not a Sky employee. Find out more

@MightyQuinn wrote:

Hi @gk1231   Or you could select All formats and choose SD before you download a programme. It is really a question of what you download the most, kids programmes or F1 (are you sure that Sky F1 is even available in SD?).


It's not :). Sky Sports F1 is available in HD and UHD/4K (with glorious HDR for the main F1 sessions and Ted's Notebook). There is no SD variant of the F1 channel or any of the other Sports channels. The only exceptions to this are SkySp News and SkySp Mix.

Note that HD for the Sports channels is completely free so there's no point in the SD versions existing.

 

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