Keeps dropping internet

[Lmcm]

My sky tv keeps dropping my internet connection. Broadband and router working fine from Virgin media but sky TV keeps cutting it off. So I have to reset my router constantly. I already rebooted and also contacted Virgin media. No problem from Virgin media side

[Danz994]

Hi there, thanks for your first post on the Community forum @Lmcm 

I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141