Discussion topic: Issues with Sky Q
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Message posted on 06 Feb 2026 07:33 PM
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Issues with Sky Q
I had to reset my sky box every time I switched it on by pulling the plug out and waiting 10 seconds, because it would get stuck on standby, and sometimes it would crash when I watched one of the apps. Eventually I went online went through all the steps and got sent a new box. This was great for a couple of weeks, but now this one is doing the same, except sometimes the screen just goes blank while I'm watching it and the standby stays on green. Everytime I have to switch everything off and start again. I want to speak to a person about it this time before I get sent another box, but its impossible to get through to anyone....its so frustrating.
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Message posted on 06 Feb 2026 07:36 PM
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Re: Issues with Sky Q
I always ask this when noxes ate locking up randomly - what broadband provider are you with?
Message posted on 07 Feb 2026 10:32 AM
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Re: Issues with Sky Q
Message posted on 07 Feb 2026 12:31 PM - last edited: 07 Feb 2026 12:33 PM
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Re: Issues with Sky Q
Ok it's not the EE router thing then. Maybe the hard drive is on its way out.
New (refurb) box though... maybe a problem with TV comms confusing it. Could try disabling hdmi cec on the TV.
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