Issues with Netflix account

[Catalina3]

Hello,

I have Netflix included In my sky package, but when I tried to use it on the screen appears to update the payment method and there is no mention of sky when I go forward. 
thank you

[arcadeavenger]

Hi @Catalina3, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.