Issues logging into Paramount+

[Diane2904]

I agreed to change my sky TV package in order to save some money.

I'm having issues logging into Paramount+.

When the login credentials are accepted the same login screen remains but in foreign language?

I thought I might have this issue because I already had a Paramount+ account so checked with them and there is no active subscription.

Anyone had this issue and know how to resolve?

Paramount+ is free with Sky cinema subscription apparently?

Please don't send me the sky link to how to login as I have already tried that and still get the foreign language page?

TIA

[Tom-W19]

Hi @Diane2904 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Diane2904 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.