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Discussion topic: Issue with second skybox

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This message was authored by Ganam This message was authored by: Ganam

Issue with second skybox

Need engineer visit

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This message was authored by Laing1 This message was authored by: Laing1

Re: Issue with second skybox

Posted by a Superuser, not a Sky employee. Find out more

@Ganam wrote:

Need engineer visit


@Ganam if this is a mini box Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting the mini box

 

if you need an engineer you need to contact Sky

 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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