Issue tv

[ASmith5]

Hello I recently had fibre high speed installed 

we have recently had a new tv costing over 1300 but since I have had my broadband installed at the higher speed the picture is freezing and while watching the football is slow motion and jping

 the old sky box when we put hdmi connection in and have brought 2 the connection does not fit snug and is loose 

also the original lead that went outside is too short and needs lengthening now to fit properly into the box and the tv unit recently purchased 

[TimmyBGood]

@ASmith5 

Several different issues there.

Broadband speed has no relationship with live television on a satellite platform.

Odd looking picture on Sports content is typically related to the motion processing applied by the television set: you should look online for suggested settings for that particular model.

Extending satellite cabling can be carried out by Sky (who will charge for it) or through purchasing a satellite cable extension kit online.