@Barry400- wrote:
My samsung tv is 15 years old and has been connected to sky through wifi and a sky q mini box. It won't now pick up sky and the tv network settings no longer offers wifi as an option. Is this a sky, router or tv problem..
Your TV can only have access to Sky through the HDMI input on it, it does not get Sky through WIfi as Samsung TVs (and others) don't access Sky via wifi or any app, you must have a Sky Q or Sky Stream box connected to the TV.
If your samsung TV has lost connection to wifi you'll need to go into the Samsung TV menu to reset wifi. Your Sky Q mini should not be affected unless there is a error message on your SKy Q Mini?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
