0

Discussion topic: Internet not connecting to Q box

Reply
This message was authored by: SCARLETTO

Internet not connecting to Q box

I repeatedly press WPS button on Router Orange light flashes Press button on Sy Q box Internet doesnt connect
Reply

All Replies

This message was authored by: Chodley

Re: Internet not connecting to Q box

Posted by a Superuser, not a Sky employee. Find out more

@SCARLETTO wrote:
I repeatedly press WPS button on Router Orange light flashes Press button on Sy Q box Internet doesnt connect

That's because you don't do it like that


Do a network reset on the Q through the settings menu. It will tell you what to do on screen. Assuming this is a black Sky router, choose that option. It will tell you to press the WPS on the router

 

You don't press the WPS on the Q. That's for connecting mini boxes to it.

Reply