Discussion topic: Internet losing connection
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Message posted on 28 Feb 2025 04:02 PM
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Internet losing connection
Since upgrading to Sky Max hub and multi-screen my internet keeps losing connection and I have to reset. Not good!
My hub and multiscreen are in a different room to my Sky Q box and I have a booster in my hall between them as my telephone main socket is in a different room. I'm paying more for less service.
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All Replies
Message posted on 01 Mar 2025 10:19 AM
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Re: Internet losing connection
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
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