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Discussion topic: Internet connection

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Avatar for JasonMac18
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This message was authored by: JasonMac18

Message posted on ‎12 Nov 2023 10:51 AM

Internet connection

Hi I keep getting a message come up on my sky+ saying it looks like I don't have any internet connection. I have tried restarting the router and the sky box and unplugging both. It sometimes works for 5-10 seconds then it disconnects again. All my other devices in the house are connected to the internet and working fine it's only the sky box 

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎12 Nov 2023 10:54 AM

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more
@JasonMac18 wrote:

I keep getting a message come up on my sky+

You've posted in the Sky Q forum: which platform do you have?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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