Installation date changed.

[LeeGNUFC]

Not sure if anybody else has had this issue?

I cancelled my Sky stream subscription and opted for Sky Q instead. Whilst on the phone I was told it would be installed either the 20th, 21st or 22nd of August. Which I thought was great and perfect timing for the new football season.... however after coming off the phone, that very same day I received an email saying installation had been delayed and is now being installed on the 1st of September(when I'm away on holiday) tried rearranging, but nothing available. So I'm without Tv other than Sky go until then(first world problem I know). I spoke to a rep via Sky chat and they said they'd escalate the issue. I've heard nothing since....

[Brill+Gill]

Hi @LeeGNUFC, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141