0

Discussion topic: Insert your Viewing card

Reply
This message was authored by: D1ANe30277

Insert your Viewing card

My sky Q randomly stopped and error message please insert your Viewing card with the chip facing up. I checked and Viewing card was in ok I restarted box but still getting message, any help as looks like the whole of sky closed
Reply

All Replies

This message was authored by: Invisiblename

Re: Insert your Viewing card

Posted by a Superuser, not a Sky employee. Find out more

@D1ANe30277 wrote:
My sky Q randomly stopped and error message please insert your Viewing card with the chip facing up. I checked and Viewing card was in ok I restarted box but still getting message, any help as looks like the whole of sky closed

Take the card out and gently wipe the chip with a soft cloth

I am just another Sky customer!
Reply