@Phil241
It will only be your particular set up otherwise the forum would be flooded with posts.
Any error messages showing? Any lights on the front of the Sky Q box?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
