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Discussion topic: ITV1 channel constantly breaking up

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This message was authored by: JillyHud1

ITV1 channel constantly breaking up

ITV1 is constantly pixilating. it can last anywhere from twenty minutes to several hours. It also happens on several Sky Channels - All other channels are fine, I haveno problem with them, I have a Sky Q box. I have tried switching it on. and off - doesn't work. I even followed the instruction on the chatbox on here.. Didn't work. Has anyone else had/having this problem?

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This message was authored by: Laing1

Re: ITV1 channel constantly breaking up

Posted by a Superuser, not a Sky employee. Find out more

@JillyHud1 wrote:

ITV1 is constantly pixilating. it can last anywhere from twenty minutes to several hours. It also happens on several Sky Channels - All other channels are fine, I haveno problem with them, I have a Sky Q box. I have tried switching it on. and off - doesn't work. I even followed the instruction on the chatbox on here.. Didn't work. Has anyone else had/having this problem?


@JillyHud1 sound like your dish may have moved slightly you will need to contact Sky to arrange an engineer to come out and chech the alignment of your dish

 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: Paulgoode

Re: ITV1 channel constantly breaking up

Same happens on my sky stream. Always ITV 1

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