ITV recordings not playing

[burnebabybyrne]

Anyone know why ITV recordings only would be an issue?

press play, black screen.

all other channels are fine.

we have the full package, whatever that is these days..I know it costs me a fortune and my wife is moaning like hell itv wont play.... 😞 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks