I have two mini boxes one has stopped working with an error m204 but no reset will work

[Mulll]

I have reset via the mini box and the main box the screen is now frozen on step 1 if 4 to connect via WiFi or Ethernet. I switch everything off and get a wait for a minute message screen will go blank. Press . To get started and then straight back to step 1 of 4 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.