Discussion topic: I can not record atm

This message was authored by: GerrySwindon · ‎19 Dec 2023

there is a problem with my hard drive disc and I can not record

This message was authored by: Laing1 · ‎19 Dec 2023

@GerrySwindon wrote:

there is a problem with my hard drive disc and I can not record

@GerrySwindon try having a read of the link below

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: GerrySwindon · ‎19 Dec 2023

Thanks. I think I need a new box. Is there a way to back up all the recordings before I do a hard drive reset?

This message was authored by: PandJ2020 · ‎19 Dec 2023

@GerrySwindon wrote:
Thanks. I think I need a new box. Is there a way to back up all the recordings before I do a hard drive reset?

No.

I am just another Sky customer and my views are my own

Discussion topic: I can not record atm

I can not record atm

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