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Discussion topic: How to speak to somebody

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This message was authored by: MikePaterson

How to speak to somebody

My main Sky Q box seems to be broken and there is no way to contact Sky, they keep sending me a text for this site and dropping the call. Bloody useless support.

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This message was authored by: Daniel0210

Re: How to speak to somebody

Posted by a Superuser, not a Sky employee. Find out more

@MikePaterson 

Perhaps you could give some more info on the fault and what you've already tried? If you have to call Sky, if you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

As with most large companies the start will be automated. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: nigea99

Re: How to speak to somebody

Posted by a Superuser, not a Sky employee. Find out more

@MikePaterson wrote:

My main Sky Q box seems to be broken and there is no way to contact Sky, they keep sending me a text for this site and dropping the call. Bloody useless support.


hi @MikePaterson 

 

We may be able to escalate your post to a team that supports these groups. 

 

Please can you give us a few more details about what problems you are getting & what you have tried

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