How to order a sky viewing card

[Jenko2508]

How to order a new viewing card 

[Daniel0210]

@Jenko2508 

You would have to call Sky to order one then it's sent out in the post? Why do you need one (unless you've done a doorstep box swap and left the card in the faulty box)?

[lettice]

If your viewing card seems faulty, have a look at this Sky help article with any on screen messages you may be seeing or how to repair a faulty viewing card;

https://www.sky.com/help/articles/viewing-card

[Sue19581]

Not getting all my sky channels 

Need new card

[Sue19581]

• No 

[oldfella]

---

@Sue19581 wrote:

Not getting all my sky channels 

Need new card

---

You need yo speak directly to Sky then.     @Sue19581 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.

https://www.sky.com/help/home

[Highwayman-78]

• Require new  viewing card

[Highwayman-78]

---

@Jenko2508 wrote:

How to order a new viewing card 

---

[PandJ2020]

---

@Highwayman-78 wrote:

• Require new  viewing card

---

See posts #3 and #6

[BBrush]

Thanks for the info. The card we have is getting very burnt and the signal keep dropping and it's not the weather, I'm also getting a new lnb just in case.

[Sue19581]

Need a new vewing card

[Daniel0210]

@Sue19581 

You need to contact Sky. What's the reason for needing a new card? 

[oj01]

---

@BBrush wrote:

Thanks for the info. The card we have is getting very burnt and the signal keep dropping and it's not the weather, I'm also getting a new lnb just in case.

---

It's not getting burnt. It's just the colorization of the glue that holds the chip in the card. Perfectly normal. A loss of satellite signal is either a dish alignment, a failing LNB or cable damage.

[BBrush]

Thanks for that much appreciated