Discussion topic: How do I send back equipment

This message was authored by: LaraR · ‎27 Mar 2023

I have phoned several times and each time I’m promised that they will send out a bag and postage for 3 Wi-Fi boosters and a router which need returning as we no longer have sky broadband. Please can someone advise how I send it back. I won’t pay the postage so I’ve now given up on the bags so just obtaining prepaid postage would be great

This message was authored by: bob1234 · ‎27 Mar 2023

@LaraRYou can print off a freepost label here.

If you are asked to return Sky equipment then all the information you need is in this link
https://www.sky.com/help/articles/return-or-recycle-sky-equipment

View this Answer within the discussion

This message was authored by: bob1234 · ‎27 Mar 2023

@LaraRYou can print off a freepost label here.

If you are asked to return Sky equipment then all the information you need is in this link
https://www.sky.com/help/articles/return-or-recycle-sky-equipment

This message was authored by: Daniel0210 · ‎27 Mar 2023

@LaraR

Don't forget to get proof of posting and keep it safe and indefinitely.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: How do I send back equipment

How do I send back equipment

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