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Discussion topic: How do I get a new viewing card

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This message was authored by: Dennis+pig

How do I get a new viewing card

'Please insert your viewing card with the chip facing up'. Card was already in box. Removed it and replaced it. Shut everything down. Left overnight. Reboot. Not fixed. How to get new viewing card? 

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This message was authored by: Annie+UK

Re: How do I get a new viewing card

Posted by a Superuser, not a Sky employee. Find out more

Phone Sky!

I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
This message was authored by: Laing1

Re: How do I get a new viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Dennis+pig wrote:

'Please insert your viewing card with the chip facing up'. Card was already in box. Removed it and replaced it. Shut everything down. Left overnight. Reboot. Not fixed. How to get new viewing card? 


@Dennis+pig You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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