House move function not working

[Justmememe]

I am trying to book a house move online. It gets to the screen after I choose a date, and just goes blank. I have seen this is an ongoing issue, so posting here in the hope that SKY sees it and rectifies it. No one has time to call and sit on hold while moving house. I just wanna book the move and be done. The helpful AI bot just sends you back to book it. Well Mr A. I. Bott, IT DOESN'T WORK 
I also tried to call, sent me round the houses to then tell me they were closed. 😭

[Daniel0210]

@Justmememe 

Your video has been rejected. It clearly showed your current and new home addresses on what would be seen by any scammers out there.

If that is still happening you may need to perceive on the phone. 

[WhyOhWhyOhWhy3]

Having the same trouble but can't even find a phone number. Please could someone share who to call?

[Daniel0210]

@WhyOhWhyOhWhy3 

Call Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline if you have Sky Broadband. The forum doesn't allow the display of other numbers but official numbers to Sky from the UK are 03 numbers which are usually inclusive from non Sky phones.

All calls will start automated (aka 'the bot') which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.

[WhyOhWhyOhWhy3]

thank you for replying so quickly!