House move function not working

[Justmememe]

I am trying to book a house move online. It gets to the screen after I choose a date, and just goes blank. I have seen this is an ongoing issue, so posting here in the hope that SKY sees it and rectifies it. No one has time to call and sit on hold while moving house. I just wanna book the move and be done. The helpful AI bot just sends you back to book it. Well Mr A. I. Bott, IT DOESN'T WORK 
I also tried to call, sent me round the houses to then tell me they were closed. 😭

[Daniel0210]

@Justmememe 

Your video has been rejected. It clearly showed your current and new home addresses on what would be seen by any scammers out there.

If that is still happening you may need to perceive on the phone.