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Discussion topic: Hi Sky sent me a 2nd Sky box , for my bed room , but I’ve tried 6/7 times to try get it to connect,,

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This message was authored by Stephens+joy This message was authored by: Stephens+joy

Hi Sky sent me a 2nd Sky box , for my bed room , but I’ve tried 6/7 times to try get it to connect,,

The 2nd Box won't cornect too the Main Sky box . I paid £35 One of payment, then £5 per month, it won't connect, so can you please send me a Refund & a return bag ,, many thanks mr Stephen craig 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Hi Sky sent me a 2nd Sky box , for my bed room , but I’ve tried 6/7 times to try get it to conne

Posted by a Superuser, not a Sky employee. Find out more

@Stephens+joy 

 

Sky won't do that as the result of a forum post.  You'll need to make contact directly: typically they'll want to try a Q wireless booster first.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Stephens+joy
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This message was authored by Stephens+joy This message was authored by: Stephens+joy

Re: Hi Sky sent me a 2nd Sky box , for my bed room , but I’ve tried 6/7 times to try get it to conne

hi again, I've tried 5 different numbers , For Sky now , Eather get cut of , or Saying another number so Fast , ive too ring 3 times to grab a number, that doesn't work,, **bleep** ? 

This message was authored by oldfella This message was authored by: oldfella

Re: Hi Sky sent me a 2nd Sky box , for my bed room , but I’ve tried 6/7 times to try get it to conne

Posted by a Superuser, not a Sky employee. Find out more

@Stephens+joy wrote:

hi again, I've tried 5 different numbers , For Sky now , Eather get cut of , or Saying another number so Fast , ive too ring 3 times to grab a number, that doesn't work,, **bleep** ? 


Hi @Stephens+joy 

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

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