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Discussion topic: Hi I’ve just had a phone call from sky ???? Saying my viewing card is about to go out of date is thi

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This message was authored by Mike+525 This message was authored by: Mike+525

Hi I’ve just had a phone call from sky ???? Saying my viewing card is about to go out of date is thi

Hi I've just had a phone call from sky ???? Saying my viewing card is about to go out of date. Is this correct as they also knew my details 

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This message was authored by GD1 This message was authored by: GD1

Re: Hi I’ve just had a phone call from sky ???? Saying my viewing card is about to go out of date is

Posted by a Superuser, not a Sky employee. Find out more

@Mike+525  We are not aware of cards going out of date and likely it was Sky Protect calling to sell insurance rather than Sky itself.

 

If Sky were replacing cards they wouldn't call but would email and send cards out 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Mike+525
Topic Author
This message was authored by Mike+525 This message was authored by: Mike+525

Re: Hi I’ve just had a phone call from sky ???? Saying my viewing card is about to go out of date is

They said they would send out a new card and sky was giving me a 22% discount. They also knew some of my details

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi I’ve just had a phone call from sky ???? Saying my viewing card is about to go out of date is

Posted by a Superuser, not a Sky employee. Find out more

@Mike+525 

I agree with @GD1 that scenario is very suspect. Viewing cards don't expire on a certain date. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: Hi I’ve just had a phone call from sky ???? Saying my viewing card is about to go out of date is

Posted by a Superuser, not a Sky employee. Find out more

@Mike+525  As advised we are not aware of new cards being sent out, however Sky can do sales calls if you're not already on discounted deal.  Its just the card issue that seems a bit strange.

 

It's been raised in the closed forum about new cards but likely won't be until Monday before we get a reply from Sky

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by caesarome This message was authored by: caesarome

Re: Hi I’ve just had a phone call from sky ???? Saying my viewing card is about to go out of date is

Posted by a Superuser, not a Sky employee. Find out more

When you received this call @Mike+525 did they ask you for your telephone account password ?

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Mike+525
Topic Author
This message was authored by Mike+525 This message was authored by: Mike+525

Re: Hi I’ve just had a phone call from sky ???? Saying my viewing card is about to go out of date is

They knew some of my bank details ie bank . No passwords were asked for. They said I would be entitled to a 22% discount 

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