Help

[vreones12]

My TV is stating lost network connection, I have tried everything on all the community boards but still not connecting.. Everything is working on the router but booster not connecting, no sky mini boxes working

[oldfella]

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@vreones12 wrote:

My TV is stating lost network connection, I have tried everything on all the community boards but still not connecting.. Everything is working on the router but booster not connecting, no sky mini boxes working

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Hi @vreones12 

Just be aware that Q mini boxes will not connect to 3rd party boosters.

[vreones12]

Everything is Sky provided

[oldfella]

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@vreones12 wrote:

Everything is Sky provided

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Ok @vreones12 

If it is a Sky Q booster then to what is it connected and where is it located in relation to your Q boxes and router?

[Chodley]

What is the booster not connecting to? Phrasing is throwing me as the Q connects to the booster rather than the other way round, is that what you mean? Is the booster already connected to the router or not?