Posted by a Superuser, not a Sky employee. Find out more
@Josephine+63 Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, which is 31 days for TV to the address that the account is registered at.
You can reuse any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. The link below also explains about how to receive an email with your return labels through Royal Mail. https://www.sky.com/help/articles/return-tv-broadband
If you haven’t anything suitable contact Sky again. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
