@Fran2707 wrote:
I have sky and it's working down stairs , but upstairs we cannot get any tv
the box light is red.
we have switched everything off and tried to rebut it, without any luck
Hi @Fran2707
Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
