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Discussion topic: Hd not working

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This message was authored by nicolaabababa This message was authored by: nicolaabababa

Hd not working

My hd channels are not working channel 2hd channel 4hd . Does anyone else have this issue 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hd not working

Posted by a Superuser, not a Sky employee. Find out more

@nicolaabababa wrote:

My hd channels are not working channel 2hd channel 4hd . Does anyone else have this issue 


@nicolaabababa 

There isn't a channel 2. What channels are you referring to? Is it BBC2 and Channel 4?


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
nicolaabababa
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This message was authored by nicolaabababa This message was authored by: nicolaabababa

Re: Hd not working

Yes bbc2 hd  it's most channels yhat have hd in the end.  It be does not work there are allot of the channels that do not work it says no satellite  signal 

This message was authored by oldfella This message was authored by: oldfella

Re: Hd not working

Posted by a Superuser, not a Sky employee. Find out more

@nicolaabababa wrote:

Yes bbc2 hd  it's most channels yhat have hd in the end.  It be does not work there are allot of the channels that do not work it says no satellite  signal 


Hi @nicolaabababa 

Check the following link

https://www.sky.com/help/articles/sky-tv-no-satellite-signal

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hd not working

Posted by a Superuser, not a Sky employee. Find out more

@nicolaabababa 
Use the link provided by @oldfella You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company, not Sky.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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