Discussion topic: Have been messaged to return equipment although equipment is being used for new address,

This message was authored by: SLW09 · ‎13 Sep 2023

Have received messages asking for me to return equipment that is being used at my new address, please advise as I can't return things whilst using it to receive sky.

This message was authored by: Daniel0210 · ‎13 Sep 2023

@SLW09

Did you complete a Home Move through Sky?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: SLW09 · ‎13 Sep 2023

Technically no, the broadband was cancelled and then moved to the new address. The engineer used same equipment as old address.

update : just talked to sky advisor who has submitted form, resolving the issue hopefully.

thank you for the reply

Discussion topic: Have been messaged to return equipment although equipment is being used for new address,

Have been messaged to return equipment although equipment is being used for new address,

All Replies

Re: Have been messaged to return equipment although equipment is being used for new address,

Re: Have been messaged to return equipment although equipment is being used for new address,

Was this discussion not helpful?

Search Sky Community

Start a new discussion