Discussion topic: Have been messaged to return equipment although equipment is being used for new address,

This message was authored by: SLW09 · ‎13 Sep 2023

Have received messages asking for me to return equipment that is being used at my new address, please advise as I can't return things whilst using it to receive sky.

This message was authored by: Daniel0210 · ‎13 Sep 2023

@SLW09

Did you complete a Home Move through Sky?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: SLW09 · ‎13 Sep 2023

Technically no, the broadband was cancelled and then moved to the new address. The engineer used same equipment as old address.

update : just talked to sky advisor who has submitted form, resolving the issue hopefully.

thank you for the reply

Discussion topic: Have been messaged to return equipment although equipment is being used for new address,

Have been messaged to return equipment although equipment is being used for new address,

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Re: Have been messaged to return equipment although equipment is being used for new address,

Re: Have been messaged to return equipment although equipment is being used for new address,

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