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Discussion topic: Hardly any channels working

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This message was authored by Lesley84 This message was authored by: Lesley84

Hardly any channels working

BBC1 not working BBC2 is ITV1,2,3 not but  4 is  various other channels not working earliest for an engineer to call is 3 weeks time! 

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This message was authored by nigea99 This message was authored by: nigea99

Re: Hardly any channels working

Posted by a Superuser, not a Sky employee. Find out more

@Lesley84 wrote:

BBC1 not working BBC2 is ITV1,2,3 not but  4 is  various other channels not working earliest for an engineer to call is 3 weeks time! 


hi @Lesley84 

 

On SKY Q the 2 cables carry approx half the channels - what you describe sounds like problems with one of them 

 

So check that both Satellite Cables are firmly connected 

 

Is it possible that something has caught one ?

 

 

Lesley84
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This message was authored by Lesley84 This message was authored by: Lesley84

Re: Hardly any channels working


@nigea99 wrote:

@Lesley84 wrote:

BBC1 not working BBC2 is ITV1,2,3 not but  4 is  various other channels not working earliest for an engineer to call is 3 weeks time! 


hi @Lesley84 

 

On SKY Q the 2 cables carry approx half the channels - what you describe sounds like problems with one of them 

 

So check that both Satellite Cables are firmly connected 

 

Is it possible that something has caught one ?

 

 


Ty
Thank you Checked  still not working 

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