13 Dec 2024 09:16 PM
BBC1 not working BBC2 is ITV1,2,3 not but 4 is various other channels not working earliest for an engineer to call is 3 weeks time!
13 Dec 2024 09:26 PM
Posted by a Superuser, not a Sky employee. Find out more
@Lesley84 wrote:
BBC1 not working BBC2 is ITV1,2,3 not but 4 is various other channels not working earliest for an engineer to call is 3 weeks time!
hi @Lesley84
On SKY Q the 2 cables carry approx half the channels - what you describe sounds like problems with one of them
So check that both Satellite Cables are firmly connected
Is it possible that something has caught one ?
15 Dec 2024 06:19 PM
@nigea99 wrote:
@Lesley84 wrote:BBC1 not working BBC2 is ITV1,2,3 not but 4 is various other channels not working earliest for an engineer to call is 3 weeks time!
hi @Lesley84
On SKY Q the 2 cables carry approx half the channels - what you describe sounds like problems with one of them
So check that both Satellite Cables are firmly connected
Is it possible that something has caught one ?
Ty
Thank you Checked still not working
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