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Discussion topic: Hard disk fault

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Gailbrady
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This message was authored by Gailbrady This message was authored by: Gailbrady

Hard disk fault

‎27 Aug 2023 03:36 PM

Can't use skyQ to record or pause or watch any recordings error says error with hard disk drive. 

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Hard disk fault

‎27 Aug 2023 03:39 PM

Posted by a Superuser, not a Sky employee. Find out more

@Gailbrady  Try working through the steps here https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

 

If it doesn't work there is an option in the link to order a replacement box

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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