Discussion topic: Hard Disk Drive Error

This message was authored by: BarkingBug · ‎19 Jun 2024

We cannot record or series link tv programmes, we are getting Hard Disk Drive Error. I haven't tried to reset it yet because it is saying we lose all our existing recordings! Why has this happened, the box hasn't moved and it is all connected!

This message was authored by: Daniel0210 · ‎19 Jun 2024

@BarkingBug

Sky Q or Sky+?

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This message was authored by: BarkingBug · ‎19 Jun 2024

This message was authored by Daniel0210This message was authored by:Daniel0210 SkyQ

This message was authored by: BarkingBug · ‎19 Jun 2024

@Daniel0210 SkyQ

This message was authored by: lettice · ‎19 Jun 2024

If you have tried a power restart of the Sky Q box, leaving off power for a few minutes, the only other option with that message is to do a hard drive reset as described here;

Sky Q Hard Drive error messages | Sky Help | Sky.com | Sky Help | Sky.com

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This message was authored by: PandJ2020 · ‎19 Jun 2024

@BarkingBug wrote:
Why has this happened, the box hasn't moved and it is all connected!

Hard drives do not last forever - failures are not uncommon. They just sometimes fail without any external trigger.

I am just another Sky customer and my views are my own

Discussion topic: Hard Disk Drive Error

Hard Disk Drive Error

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