We cannot record or series link tv programmes, we are getting Hard Disk Drive Error. I haven't tried to reset it yet because it is saying we lose all our existing recordings! Why has this happened, the box hasn't moved and it is all connected!
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Posted by a Superuser, not a Sky employee. Find out more
If you have tried a power restart of the Sky Q box, leaving off power for a few minutes, the only other option with that message is to do a hard drive reset as described here;
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